Services

Values and value are not mutually exclusive. We help bring them together.

Leadership Coaching

Through our retained Leadership Coaching model we'll help you refine your leadership style for your organization and its unique needs. We'll build out your presence, provide tactical advice and guiding frameworks, and level-up your bench of leaders for long-term growth.

As a leader, do you react to what's happening around you, or are you able to see around the bend and plan for the future?

Deliverables

Through our retained coaching model we'll help you develop a successful leadership style.

  • Your Leadership Brand
    We help you develop your messaging and leadership presence. We provide perspective and empathy, help you build belonging inside your organization, and build comfort in conflict in order to reach your best decisions.
  • Key Decision Advising
    We provide needed perspective on scaling your business. Why, how and when might you grow? Get key questions and insights on your growth strategy before you dive in.
  • C-Suite Consulting
    We help you create, assess, and develop your leadership team. What's you're superpower, and what's your cryptonite? Who should you bring into your organization to amplify your strengths and support your areas of weakness?
  • Accountability Tools
    We give you the tools to develop a culture of accountability. Learn to align your leadership team with a shared vision and mission. Build the foundation of psychological safety for your organization. Explore decision making frameworks that allow for self-driven and autonomous teams. Develop and maintain Human Capital systems that reward and recognize collaboration and other high performing behaviors.

What people are saying

"I've been working with Heather as my coach for 6 months, and have really benefited from her guidance. Heather sees the big picture and the small details. She is both firm and kind, helping me see where I need to be clear and where I need to exercise care. She has been flexible with my tough schedule, and provides a lot of value in a short amount of time."

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Mark Yoon

Engineering Manager, Reverb

"Rather than shy away from the hard discussions, Heather knows how to front-load difficult conversations so problems get solved quickly. Quoting Brené Brown, she often reminds that "clear is kind; unclear is unkind." Yet she never lets go of empathy, and even constructive criticism is always given in a careful and collaborative manner, with concern for psychological safety."

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Brad Ediger

Technical Expert 8th Light

"Heather is the consummate professional who excels at driving herself and her team to success. I often sought her advice on challenging staffing, organizational, and cultural issues as did many other senior leaders."

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Tyler Jennings

CTO, Provi

Impact your business & culture today

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Growth Strategy

Inflection Point: (in math) a point of a curve at which a change in the direction of curvature occurs. (In business) a time of significant change in a situation; a turning point. Our Strategic Growth Advising practice will help you plan for these moments of change, and execute them with grace. Whether it's a merger, an acquisition, or an aggressive hiring plan, your business is at a turn point. We help you zoom out and see the future of your business clearly. We scope out a vision for your future, and an actionable plan to get there. And then, we stay in the boat with you and help you make it happen.

Let's Grow together

As you grow and integrate new employees, are you setting the culture or letting it set you?

Deliverables

We help you zoom out and see the future of your business clearly.

  • Organizational Assessment
    We conduct an organizational assessment that explores every area of your business and shines a spotlight on the challenges limiting your growth. Through interviews, focus groups, surveys, and research, we'll bring you an informed outsider's perspective on where you stand. No ego, just honest observations and direct feedback.
  • Long Term Integration Recommendations
    How do you integrate two company cultures into one? We focus on each phase of the process, from evaluating cultural and operations systems to staff communication strategies, to the long term vision of your newly expanded organization.
  • Merger and Aquisition Guidance
    You've found a potential partner and now you're needing due dilligence. Are you asking the right questions? 75% of all M&A fail not from business challenges, but from the lack of thoughtful cultural integration strategies considered during the transition. You're looking at the books, but you can't have a successful growth plan without considering people, culture, and finance.

What people are saying

"Heather time-and-again proves to be an invaluable business partner."

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Jeff Williams

Managing Director, Waterstone LLC

"I ran a small consulting firm since 2005 which merged into 8th Light in 2019. Heather, as 8th Light's VP of Consulting, supported my transition into the company and has been my manager since. Her direction and mentorship have helped improve my own career in long-lasting ways."

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Brad Ediger

Technical Expert 8th Light

"I've been super impressed with her drive, detail orientation, follow-through with candidates (and on everything) and general fun let's-go-kick-some-ass attitude. :)"

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Jeff Holden

CEO, Co-Founder, Atomic Machines

Let’s build a better company together

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Inclusive Culture

Inclusive culture doesn't just mean hitting demographic hiring goals, but rather developing systems, programs, and practices that improve retention, productivity, and work product from everyone on staff. From onboarding to management training to mentorship programs, building an inclusive culture will yield more creative results and happier employees. All of our inclusivity programming begins with a diagnostic protocol to help us understand your company's culture, values, and challenges, and then interventions are suggested based on your specific needs.

Let's Grow together

What type of culture are you trying to build? How do you answer that question, and what tools can you deploy to find out?

Deliverables

Inclusive culture starts at the top, not with transactional trainings, but with transformational change.

  • Organizational Systems Diagnostics
    We begin our engagements with an organizational systems diagnostic to understand the current systems, values, norms, behaviors and artifacts that make up your culture today. Based on your culture's data, we collaborate with every layer of your organization to ensure that your DEI strategy going forward has the maximum impact for your employees AND your customers.
  • Inclusive TripleR Program Development
    After completing the Diagnostic, we take those learnings and implement appropriate allyship training, 1:1 manager coaching, HR systems evolution, and recruiter training. These solutions are customized based on the specific results of your company, and are designed to have tangible results, like employee retention and faster time-to-hire for open roles.
  • Agile Through an Inclusive Lens
    Real talk: Agile is great for some but... not great for others. We help your teams both acknowledge and evolve exisiting power dynamics in Agile software development methodology. We help you develop team standards where everyone can unleash their full potential. Examples of these trainings include empathetic code revews, inclusive pairing prinicipals, rewarding demos, and healthy, actionable retros .

What people are saying

"Her drive to build inclusive workplaces in no way diminishes her focus on business impact and delivering results. She understands how business works, and understands that it works better with a diverse workforce, so she seeks ways to improve “the way it’s always been done” to include more voices, tap into more ideas and produce better work."

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Claudia Richman

CEO, WeGrowForward

"Heather and I have collaborated on so many projects together, from the first ERG at Groupon back in 2012 to conference talks at Grace Hopper. She is a leader in every room she is in, encouraging the hard conversations with grace, considering ideas from all points of view, and modeling how to give and receive feedback. Her unique professional background means she's both an insider and an outsider in every setting, and that perspective makes her extremely empathetic, compassionate, and kind."

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Emily Moss

Director of Alumni Programs at Girls Who Code

Our coaches help you to cultivate human connection and develop cultures of belonging.

Heather Corallo talking to a group of people. Canoe paddle dipping into water.

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